Welcome to Radonwheels. These Terms & Conditions ("Terms") govern your access to and use of our website and travel booking services. By using our website or booking train travel through our platform, you agree to these Terms in full.
Radonwheels is an online travel platform that helps customers search routes, compare schedules, and book train tickets. We provide access to rail travel options, including services operated by Amtrak and VIA Rail, through a secure and convenient booking experience.
All bookings made through Radonwheels are subject to the fare rules, policies, and conditions of the respective rail operator. By completing a reservation, you agree to comply with the applicable terms, cancellation policies, baggage rules, and travel conditions of the selected train service.
All payments are processed securely using trusted payment providers. By completing a booking, you authorize Radonwheels and its payment partners to process the applicable ticket charges and taxes.
Ticket changes, cancellations, and refunds depend on the fare conditions of the selected rail operator. Some tickets may be refundable while others may include change or cancellation fees. Please review the applicable fare rules before confirming your booking.
Passengers are responsible for carrying valid travel documents, arriving at the station on time, and following all policies established by the operating rail carrier during their journey.
Radonwheels acts as a travel booking platform and does not operate railway services. We are not responsible for delays, cancellations, schedule changes, or operational issues caused by third-party rail operators. Our liability is limited to the extent permitted by law.
All website content, including text, graphics, logos, images, and software, is owned or licensed by Radonwheels and may not be copied, reproduced, or distributed without prior written permission.
We may update these Terms & Conditions from time to time. Continued use of the website after changes are published constitutes your acceptance of the updated Terms.
These Terms shall be governed by the applicable laws of the jurisdiction in which Radonwheels operates, without affecting any mandatory consumer protection rights available to users.
Thank you for choosing Radonwheels for your Amtrak and VIA Rail travel bookings. We're committed to making every journey simple, secure, and convenient.